Returns & Exchanges
At TANGY SHOP, we strive for complete satisfaction with every flavorful purchase, offering a 14-day return window for unopened and non-perishable pantry items. Due to health and safety regulations, we cannot accept returns on fresh or opened food products unless they arrive damaged or defective.
Initiate Your Request
Contact our support team within 14 days of delivery with your order number and photos of the items you wish to return or exchange.
Receive Authorization
Once your request is reviewed, we will issue a Return Merchandise Authorization (RMA) number and provide a prepaid shipping label for eligible items.
Pack with Care
Securely place the unopened items in their original packaging to ensure they are protected during transit back to our warehouse.
Processing and Refund
After we receive and inspect your returned goods, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing